Scientific Marketing
Approach: a system using proven principles rather
than ideas Key here is that most of
us have ideas about how the world works. Truth is, most of
those ideas we learned from a lot of crazy notions about
business reality. In fact, most of us don't understand
science at all, not alone the science of marketing. I know
I still have a lot to learn...the more I learn the more I
realize I have yet to learn.
Let me provide you with one example:
Do you realize it takes on average,
according to research, about from 6-21 separate contacts with a
person, business or network to close a complex sale?
Yes, this is really hard to get because
most of us buy on the whim anyway. However, before that
"whimsical" moment arrives, we probably had about that number of
separate "experiences" with that particular product or service,
or with similars products and services in that class. In
other words, what looks like an impulsive purchase comes after a
good deal of gestation and descriminate as well as
indescriminant research on the subject.
So, how do you apply this principle?
You set up a "chain of events" that create
experiences that are likely to inform, persuade and enroll the
client in your product or service. Some people call this
shaping reality. I'm not sure of this, yet I do know that
following up is not something hardly anyone does! In fact,
research has shown that about 60% of all trade show visitors,
NEVER receive a follow-up from their visit!
Invoke scientific marketing principles and
here is what you might set up:
- initial follow-up with information the
customer identified as important.
- allow the client to sign up for MORE
information at the time, or on follow-up
- keep the client informed over time once
you've qualified the client's interest
- use web-based autoresponder series, or
web site contact software to continue to create an experience
for the client over time.
- include soft offers, referral requests
and benefits of maintaining contact
Now, this is a very generic and simple
system.
It used to be that it cost a lot to do
what I've just listed. Using current technology, it
virtually costs nothing, no pun intended! You do have to
build the system, or purchase it and you do have to load it up,
but once it works for one person, it will work for a million!
Your total cost is amortized by the sales over time, the
relationships you build and the opportunities that are
identified as a result.
Science WORKS! |